Q: Manage your Status
A: Refer below on how to manage your status:
- Set your status and status message by clicking on the drop down menu next to your avatar.
- Click on the pencil to add a status message.
- Set status temporarily to time limit your status automatically.
- Green means available, yellow on a call, red is busy – calls will be diverted to voicemail.
Make the most of the Status feature to save time and increase efficiency by seeing which colleagues are available to take calls. Avoid distractions and set your own status to let others know when you’re away or you don’t want to be disturbed.
Choose from Available, Away, Do Not Disturb, Lunch, Business Trip, and Set Status Temporarily.
Further, customize your status in “Settings > Call Forwarding”. Here you can:
- Set a custom message
- Enable/disable PUSH messages for each status
- Rename “Lunch” and “Business Trip” profiles
- Set the number of seconds to activate forwarding of unanswered calls for “Available” and “Lunch” profiles
- Override forwarding rules based on Caller ID and time of the call