Keyboard Shortcuts to your Service Desk
Freshservice lets you perform repetitive tasks quickly by using keyboard shortcuts. These
shortcuts can be used to navigate your way around your service desk easily and even work with
tickets.
You can use these shortcuts with a Standard 101/102-Key or Natural PS/2 Keyboard.
Quick Tip: You can pull up the entire list of shortcuts available in Freshservice by hitting the "?" key.
Keys
Function
g + d
Dashboard
g + t
Tickets
g + p
Problems
g + c
Changes
g + l
Releases
g + i
CMDB
g + s
Solutions
g + r
Reports
g + a
Admin