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Q: Not Able to Login to 3CX Web Client
A: What browser you are using to access the Web Client? Only Google Chrome and Firefox support 3CX W
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Q: Mobile App does not Pop Up during Incoming Call
A: Normally it is due to mobile battery manager that stops 3CX app, not allow it to run in the backg
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Q: Cannot install 3CX Windows app on desktop
A: Normally due to your Windows OS is not updated, run Windows update to the latest updates or patch
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Q: 3CX Web Client has no Sound
A: Normally this is due to the browser is not allowing the microphone, webcam or speaker to run. See
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Q: Logging in onto 3CX Web Client
A: Refer below steps to login:
Retrieve your credentials from your Welcome Email.
Go to your
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Q: Make, Receive & Transfer Calls
A: Refer below steps to make, receive and transfer calls:
On your Web Client, make a call by
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Q: Manage your Status
A: Refer below on how to manage your status:
Set your status and status message by clicking
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Q: Chat with your Colleagues
A: Refer below on how to chat with your colleagues:
On your Web Client, click on the “Chat”
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Q: Download the iOS or Android Apps
A: Refer below on how to download the iOS or Android Apps:
Open your welcome email.
Open the a
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Q: Install the Extension for Chrome
A: Refer below on how to install the Extension for Chrome
Open your Web Client and click “Instal